Associate Manager Managed Access Program
Core
Manage the end-to-end workflow of Managed Access Program (MAP) requests for physicians, ensuring timely review, documentation, and compliance with SOPs.
Role type
Associate Manager, Managed Access Program Operations
Builds
Operational processes for patient access to medicines and audit-ready documentation systems
Domain
Pharmaceutical industry, Medical Operations, Patient Access
Deliverable
client delivery
Required skills
Process management, documentation management, audit support, stakeholder coordination, regulatory compliance, project execution
Preferred skills
ServiceNow, PowerBI
Technologies
SharePoint, ServiceNow, PowerBI
Responsibilities
Track and process MAP requests from submission to decision communication; verify completeness of documentation and ensure SOP compliance; support internal audits and manage audit-ready environments; coordinate with Global Medical, Quality, and MRPTC teams; maintain documentation including criteria, forms, and decision letters; support process improvements and affiliate transitions.
Seniority
Mid-Senior, hands-on IC with management responsibilities
