Market Access - Contract Operations Specialist
Core
Support critical operational and compliance activities within US Market Access, including dispute resolution, SOX compliance, payment approvals, and government pricing processes.
Role type
Contract Operations Specialist (Market Access)
Builds
Operational accuracy, compliance adherence, and effective execution across market access processes.
Domain
Healthcare / Pharmaceutical / Government Pricing
Deliverable
dashboards & analysis
Required skills
Microsoft Excel, data validation, process documentation, operational reporting, SOX compliance knowledge, dispute resolution, payment coordination, audit support, government pricing validation, Inflation Reduction Act (IRA) process support, contract insights analysis, SOP maintenance.
Preferred skills
Pharmaceutical industry experience, commercial contracting knowledge, government price reporting, rebate payment systems, SAP proficiency.
Technologies
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, SAP
Responsibilities
Support identification, investigation, documentation, and resolution of market access operational disputes. Follow established internal controls and maintain required documentation for SOX compliance. Accelerate internal approvals and troubleshoot payment-related issues. Assist with vendor and customer system setup and validate vendor invoices. Provide support for Tricare, VA IFF, and Government Pricing processes. Prepare documentation and support internal and external audit activities. Partner with Government Pricing to review data inputs and reconcile pricing discrepancies. Contribute to Inflation Reduction Act (IRA) operational support activities. Review contract-related information to identify trends and support stakeholders with operational insights. Maintain Executive Pricing Committee (EPC) and Advanced Customer Engagement Review Team (ACERT) business case records. Maintain U.S. WAC Launch Price and U.S. WAC Price Change SOPs.
Seniority
Mid-level, hands-on IC
