Mental Health Assistant Lead
Core
Lead a team of Mental Health Assistants and provide high-level clinical triage, care coordination, and operational support for behavioral health and substance use services.
Role type
Senior IC clinical access specialist (triage & team lead)
Builds
Patient care pathways and team workflows for Psychiatry ambulatory locations
Domain
Healthcare (Mental Health & Substance Use)
Required skills
Clinical triage, care coordination, team leadership, electronic health records proficiency, case management, workflow development, staff training
Preferred skills
New York state mental health license, knowledge of DSM diagnostics, cultural competence
Technologies
Electronic health records (eRecord)
Responsibilities
Conduct detailed chart reviews and make clinical determinations for patient referrals; support front-line Mental Health Assistants with complex cases and guidance; develop staff workflows and train new hires; coordinate patient access across multiple Psychiatry locations; facilitate high-level case reviews with leadership.
Seniority
Senior, hands-on IC with team leadership