Lactation Care Manager
Core
Provides field-based case management services to patients, guiding them through healthcare complexities, navigating systems, and ensuring adherence to care plans.
Role type
Senior case manager (patient advocacy)
Builds
Patient care pathways and access to medical services
Domain
Healthcare administration and patient advocacy
Deliverable
client delivery
Required skills
case management, patient education, healthcare system navigation, resource identification, compliance monitoring, data entry, eligibility assessment
Preferred skills
BCPA certification, driver's license
Responsibilities
Guide patients through healthcare system complexities, serve as main point of contact for complex cases, educate patients on rights and insurance, review team member work, identify resource gaps, interact with providers to ensure treatment compliance, submit exam results to state databases, assess barriers to care, coordinate patient aid applications.
Seniority
Mid-level, hands-on IC