Sr IT Business Analyst
Core
Leads business analysis, process optimization, and technology-enabled transformation for digital patient engagement initiatives within the Digital Strategy & Innovation Office.
Role type
Senior IT Business Analyst (Healthcare/Digital Engagement)
Builds
Digital patient engagement tools, workflows, and reporting dashboards for clinical and operational stakeholders.
Domain
Healthcare operations and digital health technology
Required skills
Business analysis, requirements elicitation, workflow analysis, process optimization, stakeholder management, data analysis, project management, solution design, testing coordination, documentation
Preferred skills
Supervisory experience, clinical or higher education domain knowledge, ServiceNow, JIRA, PPM tools, Epic/MyChart platform experience, healthcare operations expertise
Technologies
Epic, MyChart, ServiceNow, JIRA, Microsoft Office (Excel, Teams, PowerPoint)
Responsibilities
Lead business analysis workstreams for digital engagement initiatives; analyze complex workflows to identify inefficiencies and recommend improvements; translate strategic priorities into functional requirements; interpret operational data and develop KPIs; coordinate user acceptance testing and implementation readiness; facilitate stakeholder meetings and requirements gathering sessions.
Seniority
Senior, hands-on IC with leadership responsibilities