Practice Manager II
Core
Manages daily clinical operations, staff, and scheduling for Addiction Services programs (ALD and WFP) at a psychiatric hospital.
Role type
Senior operations manager for addiction services
Builds
Efficient clinical operations and patient access systems for chemical dependency and young adult recovery programs
Domain
Healthcare / Addiction Medicine
Required skills
Operations management, staff supervision, schedule coordination, data analysis, compliance management, training, performance evaluation
Preferred skills
Strategic planning, process improvement, regulatory knowledge
Technologies
eRecord, OASAS, UKG
Responsibilities
Supervise front-end and clerical staff, develop and manage master clinical schedules, analyze operational data to improve throughput, ensure compliance with HIPAA and OASAS, train new staff on procedures and systems, manage patient complaints and policy inquiries
Seniority
Senior, hands-on IC