Practice Operations Manager
Core
Operational leader for a new high-acuity outpatient clinic serving patients with severe mental illness (schizophrenia, bipolar I, treatment-resistant depression), ensuring service delivery, regulatory compliance, and team alignment.
Role type
Senior operational manager (clinic opening)
Builds
Integrated specialty outpatient care clinics for severe mental illness
Domain
Behavioral health / Severe Mental Illness care
Required skills
Clinic operations management, multidisciplinary team leadership, process improvement, regulatory compliance, cross-functional collaboration, KPI monitoring, vendor management
Preferred skills
Experience with SMI or complex ambulatory populations, Lean/Six Sigma methodology
Technologies
AI-based tools, clinical operating systems
Responsibilities
Oversee day-to-day clinic operations and clinical team workflows, hire, train, and develop staff, maintain regulatory compliance (Joint Commission), manage schedules and billing processes, foster team culture, monitor KPIs, partner with vendors and growth teams
Seniority
Senior, hands-on IC