PSR III-Imaging Radiologist Workflow Specialist
Core
Facilitates critical triage between physicians and radiologists, manages image ingestion/distribution, and provides first-level clinical help desk support for the Radiology department.
Role type
Imaging workflow specialist (clinical help desk)
Builds
Efficient image transfer workflows and rapid clinical response for patient care
Domain
Healthcare / Radiology Information Systems
Deliverable
product features
Required skills
Medical terminology, electronic medical records (EMR) navigation, phone triage, customer service, critical thinking, patient registration, image quality control (QC) monitoring
Preferred skills
Surgical/appointment scheduling software (Flowcast), experience with PACS/RIS systems
Technologies
Powershare, eView, EMR, Primordial dashboard, PACS, RIS
Responsibilities
Fulfill CD upload requests to PACS and manage image nominations; Provide first-level help desk support for physician questions regarding patient care/diagnosis; Triage urgent STAT read requests from various hospital sites; Monitor exam turnaround times and escalate critical findings; Process attorney/subpoena requests for digital images; Monitor dashboard for critical results and coordinate physician contact for STAT findings; Perform image QC validation and close completed jobs.
Seniority
Entry-level, hands-on support
