CareerPlan

Director of Clinical Operations

Atrium Health Mercy - 2001 Vail Ave, Charlotte, NC, USFull-time2026-10-31 → 2026-11-11

Core

Oversees clinical triage, disease management, patient navigation, and virtual care coordination to support strategic development of a patient navigation center.

Role type

Director of Clinical Operations

Builds

Virtual care coordination and clinical integration within outpatient settings

Domain

Healthcare / Clinical Operations

Required skills

Registered Nurse (RN) licensure, Master of Science in Nursing (MSN), professional leadership certification, budget management, care delivery model development, multi-disciplinary provider contract negotiation, organizational system implementation

Preferred skills

Previous leadership experience, National License Compact (NLC) state licensure

Technologies

Information systems for data input and retrieval

Responsibilities

Supervise clinical activities including telephone nurse triage and virtual patient navigation; ensure information systems support reliable data retrieval; develop and evaluate care delivery models; manage department budget and guidelines; facilitate reports on clinical services; establish agreements with multidisciplinary and community providers; establish organizational systems for shared governance and employee engagement