Communication Operator
Core
Operates multi-function work stations, paging systems, emergency hotlines, and alarm devices to coordinate call handling, page personnel, and facilitate emergency responses within a hospital setting.
Role type
hospital communication operator
Builds
emergency response coordination and internal communication links
Domain
healthcare operations
Required skills
verbal communication, operating paging systems, operating alarm devices, operating multi-function work stations, handling emergency calls, maintaining personnel lists, repairing patient telephones
Preferred skills
flexibility to work weekends and holidays, ability to handle stressful situations
Technologies
paging systems, alarm devices, multi-function work stations, information binders
Responsibilities
Respond to and operate multi-function work stations, paging systems, emergency hotlines, and alarm devices; Provide an expeditious communication link between in-house and on-call personnel, patients, and caregivers; Provide and arrange for the repair of pocket pagers, patient room telephones, and special needs patient telephones; Maintain current knowledge of department policies and procedures.
Seniority
entry-level