Team Lead
Core
Lead a team of Sales Outfitters in the firearms department, ensuring compliance with federal and state laws while driving sales and customer experience.
Role type
Retail department team lead (firearms)
Builds
Firearm sales and customer service operations
Domain
Retail / Firearms
Deliverable
product features
Required skills
Firearm safety and handling, ATF/state law compliance, team leadership, inventory management, sales goal achievement, customer service, product knowledge training, scheduling, performance coaching
Preferred skills
Prior supervisory experience
Technologies
Electronic point of sale (POS), inventory management systems, spreadsheets
Responsibilities
Provide daily direction to associates on merchandise presentation, inventory control, and sales enhancements; Coach and train staff on firearm safety and operations; Achieve departmental sales, margin, and shrinkage goals; Resolve customer and associate issues; Maintain pricing and display integrity; Conduct product demos and special events coordination.
Seniority
Mid-level, hands-on IC with supervisory duties