Service Specialist - Full Time
Core
Assists in Service Department operations including unit inventory, pre-delivery inspection (PDI), delivery orientation, and supporting service/warranty repairs for boats, motors, trailers, and ATVs/UTVs.
Role type
Service Specialist (Retail/Dealership Operations)
Builds
Unit delivery experience, service repair documentation, and parts sales support for recreational watercraft and off-road vehicles
Domain
Recreational marine and off-road vehicle retail
Deliverable
product features
Required skills
Inventory management, pre-delivery inspection (PDI), customer service, documentation handling, basic math calculations, data entry
Preferred skills
Knowledge of product warranty policies, rigging and accessory mounting instructions
Technologies
Dealership Management data entry system (IDS)
Responsibilities
Conduct final PDI and inspect unit detailing; assist customers with service/warranty repairs and parts sales; prepare Owner's Delivery Packet and delivery documents; assist with warranty repair authorization and parts payment processing; maintain unit inventory status in IDS.
Seniority
Entry-level, general supervision