Customer Information Coordinator
On-site
Core
Review and maintain customer account accuracy, resolve discrepancies, and organize accounts by department standards and SIC codes.
Role type
Administrative professional (data accuracy & account management)
Builds
Accurate customer records and organized account databases
Domain
Logistics & Industrial Distribution
Deliverable
dashboards & analysis
Required skills
Data accuracy, account research, discrepancy resolution, Microsoft Excel, Microsoft Word, written communication, verbal communication, organizational skills, problem-solving
Responsibilities
Review customer accounts for accuracy and completeness, research and resolve account discrepancies, organize accounts according to department standards and SIC codes, communicate with customers via email and phone to verify and update information