Voice Engineer Senior
Core
Senior engineer leading and executing Unified Communication projects, designing enterprise VoIP infrastructure, and providing Tier 3 support for voice systems.
Role type
Senior IC Voice Engineer (Unified Communications)
Builds
Enterprise VoIP infrastructure, IP-PBXs, session border controllers, and call management systems
Domain
Telecommunications / Healthcare IT
Deliverable
production ML models | product features | infrastructure
Required skills
VoIP/IP telephony systems, SIP, PSTN, H.323, TCP/IP protocols, VoIP QoS, legacy analog circuits, T1 lines, transmission lines, call accounting systems, e911 solutions, network security, project management, budget management, technical documentation, system monitoring, vendor coordination
Preferred skills
Alcatel-Lucent (ALCFE), Cisco (Network & Collaboration Track), Sonus Certifications, 10+ years experience in healthcare environment
Technologies
IP-PBX, Session Border Controllers, SIP, T1, PSTN, WiFi, LAN/WAN
Responsibilities
Lead and execute critical Unified Communication projects; Design and support enterprise VoIP infrastructure; Provide Tier 3 support and incident response for Unified Communications platforms; Monitor and identify performance issues of VoIP systems; Assess current systems and plan for phasing out legacy systems; Collaborate with engineers/architects for upgrades and deployments; Install, test, administer, and troubleshoot communication components; Select and deploy e911 solutions; Train end users and mentor team members; Manage project budgets and timelines
Seniority
Senior, hands-on IC with leadership responsibilities