Product Specialist / Platform Engineer, Atlassian Confluence Cloud, Tech & Ops, Associate
Core
Enterprise Product Specialist and Platform Engineer for Atlassian Confluence Cloud, managing configuration, migration, governance, and operational support for a global firm.
Role type
Senior IC Product Specialist / Platform Engineer
Builds
Secure, supportable Confluence Cloud platform solutions and migration outcomes
Domain
Enterprise SaaS / Collaboration Technology
Required skills
Confluence Cloud administration, SaaS platform engineering, stakeholder requirement translation, backlog management, identity integration (SSO/SAML/SCIM), marketplace app evaluation, migration validation, root-cause analysis, technical documentation, cross-functional partnership
Preferred skills
None stated
Technologies
Atlassian Confluence Cloud, Atlassian Guard, Microsoft Entra ID, ServiceNow, Atlassian Marketplace apps
Responsibilities
Configure and administer Confluence Cloud spaces, permissions, groups, roles, workflows, and security settings; Partner with migration teams on knowledge transfer, validation, and post-migration stabilization; Design and maintain scalable permission models and governance policies; Translate business requirements into technical designs and platform configurations; Perform root-cause analysis and coordinate vendor escalations for platform issues; Prepare support teams with knowledge articles and escalation paths
Seniority
Senior, hands-on IC
