Service Specialist Boats & ATVs
Core
Assists in Service Department operations including unit inventory, pre-delivery inspection (PDI), delivery orientation, and supporting service/warranty repairs for boats, motors, trailers, and ATVs/UTVs.
Role type
Service Specialist (Boats & ATVs)
Builds
Boat, motor, trailer, and ATV/UTV units for customer delivery and service
Domain
Recreational marine and off-road vehicle retail and service
Deliverable
product features
Required skills
Unit inventory management, pre-delivery inspection (PDI), customer service, parts and accessories sales support, dealership management system data entry, warranty policy knowledge, payment processing, work order creation
Preferred skills
None stated
Technologies
Dealership Management data entry system (IDS)
Responsibilities
Greet customers and answer service/warranty/parts inquiries, unload and inspect new units with VIN verification, affix bar code labels and update inventory status, conduct final PDI and report unit condition issues, prepare delivery documents and explain unit operation/maintenance, assist with repair documentation and work order creation, process parts sales and payments, ensure full payment before unit release
Seniority
Entry-level, general supervision
