Veterans Transition Program-Client Service Associate
Core
Support veterans in transitioning from military to civilian workforce by resolving operational client issues and managing client service delivery for BlackRock's mutual clients.
Role type
Client Service Associate (Veteran Transition Program)
Builds
Operational client solutions and service delivery for mutual clients
Domain
Asset Management / Financial Services
Deliverable
client delivery
Required skills
Client relationship management, operational issue resolution, cross-functional collaboration, regulatory project participation, process improvement, root cause analysis, Microsoft Office proficiency
Preferred skills
Financial services experience, independent work, innovative problem-solving
Technologies
Aladdin, Microsoft Office
Responsibilities
Resolve operational client issues, manage client expectations, drive client experience agenda, participate in regulatory projects, ensure timely delivery of client deliverables, address operational requests, identify and remediate operating events
Seniority
Entry-level (2+ years experience required)
