Staff Engineer, Customer Quality Engineering
Core
Manage key customer relationships and oversee quality-related matters including failure analysis, issue resolution, and new product introductions for the semiconductor industry.
Role type
Staff Customer Quality Engineer
Builds
Quality systems and process improvements for consumer, industrial, aerospace, military, and automotive markets
Domain
Semiconductor manufacturing and reliability
Deliverable
client delivery
Required skills
Semiconductor manufacturing processes, failure analysis, reliability stress testing, APQP, PPAP, 8D reports, data analysis, problem-solving
Preferred skills
Automotive semiconductor standards (AEC-Q100), issue-resolution methodologies (5-Why, Ishikawa, fault tree analysis), travel
Technologies
Failure analysis tools, data analysis tools
Responsibilities
Manage customer relationships across multiple markets, oversee failure analysis requests and issue resolution, collaborate with cross-functional teams to resolve quality challenges, serve as primary interface for quality requirements and audits, advocate for customers to drive quality improvements
Seniority
Senior, hands-on IC