Customer Quality Engineer
Core
Primary quality interface for key customers in Taiwan, leading complaint handling, failure analysis, and driving continuous improvement in semiconductor product reliability.
Role type
Customer Quality Engineer (Semiconductor)
Builds
Reliable semiconductor solutions for the Intelligent Edge
Domain
Semiconductor manufacturing, assembly, and test
Deliverable
client delivery
Required skills
Failure Analysis, root cause analysis (8D, 5-Why, Fishbone), cross-functional coordination, data analysis, quality system compliance
Preferred skills
Python, industrial standards (JEDEC, ZVEI, AEC-Q), automotive product experience
Technologies
Excel, Python
Responsibilities
Lead end-to-end Failure Analysis activities with internal labs and customers, analyze field return data and trends, drive issue resolution across global sites, ensure compliance with company quality systems and customer requirements, develop data-driven reports for internal and customer reviews
Seniority
Experienced, hands-on IC
