Customer Engineer - C1
Core
Install, maintain, and upgrade semiconductor manufacturing equipment while serving as the direct liaison with customers.
Role type
Field Service Engineer (Customer Engineer)
Builds
Semiconductor chip manufacturing equipment and advanced display systems
Domain
Semiconductor manufacturing / Materials science
Deliverable
physical/clinical work
Required skills
preventative and corrective maintenance, electrical systems troubleshooting, vacuum systems maintenance, mechanical systems maintenance, plasma systems maintenance, hydraulic systems maintenance, gas systems maintenance, basic diagnostic techniques, interpreting electrical and mechanical schematics, hand tool usage, digital multimeter usage
Preferred skills
pneumatics knowledge, hydraulics knowledge, electronics knowledge, vacuum technology knowledge, thermodynamics knowledge, customer service experience, field service support experience
Technologies
digital analytics tools, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Responsibilities
Collaborate with Senior Field Service Engineers in installing, maintaining, and upgrading customer equipment; Use digital analytics for troubleshooting; Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems; Coordinate and communicate directly with customers
Seniority
Entry-level, New College Grad