Customer Engineer - C1
Core
Install, maintain, and upgrade semiconductor manufacturing equipment while serving as the direct liaison with customers.
Role type
Field Service Engineer (Customer Engineer)
Builds
Semiconductor chip manufacturing equipment and advanced display systems
Domain
Semiconductor manufacturing / Materials science
Deliverable
physical/clinical work
Required skills
Basic mechanical aptitude, electrical and mechanical schematic interpretation, preventative and corrective maintenance, digital analytics for troubleshooting, basic diagnostic techniques, effective written and verbal communication, hand tool usage, digital multimeter usage
Preferred skills
Customer/field service support experience, knowledge of pneumatics, hydraulics, electronics, vacuum, or thermodynamics, familiarity with hand tools and digital multimeters
Responsibilities
Collaborate with Senior Field Service Engineers in installing, maintaining, and upgrading customer equipment; Use digital analytics for troubleshooting; Apply basic diagnostic techniques to assess equipment and address technical issues; Perform preventative and corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems; Coordinate and communicate directly with customers
Seniority
Entry-level (New College Grad)