Livestock Operations Assistant
Core
Handle customer service and administrative duties supporting Livestock Department operations including policy processing, claims support, and agency management.
Role type
Operations Associate (Livestock Insurance)
Builds
Livestock insurance policies, endorsements, certificates, and billing information
Domain
Insurance / Agriculture
Deliverable
product features
Required skills
data entry, policy processing, claims support, customer service, regulatory compliance, agency licensing management, financial reporting
Preferred skills
livestock/agricultural experience
Technologies
internal livestock systems, transit or mortality livestock system
Responsibilities
Perform accurate and timely livestock insurance policy data entry/issuance; Process routine to increasingly complex livestock policy and endorsement requests; Validate agent licensing using internal systems; Independently deliver consistent, high quality, and cost-effective customer service by handling livestock related inquiries via phone and email; Manage and distribute emails from multiple shared/group inboxes, triaging inquiries and routing correspondence to the appropriate individual Underwriters; Update agency management systems with new or revised contracts, licensing, and appointment information
Seniority
Entry to Mid-level, hands-on IC