Customer Engineer IV- Northern Ireland
Core
Direct liaison with customers to install, maintain, and upgrade semiconductor equipment, using digital analytics for troubleshooting and performing preventative/corrective maintenance on electrical, vacuum, mechanical, plasma, hydraulic, and gas systems.
Role type
Senior Field Service Engineer (Semiconductor Equipment)
Builds
Semiconductor manufacturing equipment and display production tools
Domain
Semiconductor manufacturing / Materials engineering
Required skills
Semiconductor process knowledge, electrical/vacuum/mechanical/plasma/hydraulic/gas system maintenance, digital analytics troubleshooting, preventative and corrective maintenance, customer communication, safety compliance, retrofits, process issue resolution
Preferred skills
Informal guidance to junior team members, handling atypical problems based on precedents, IT systems proficiency (Microsoft Office)
Technologies
Semiconductor tool sets, Microsoft Office Products
Responsibilities
Complete quality repairs and respond to fab issues via communication and escalation calls, initiate or participate in projects to drive down costs or increase uptime, follow checklists and procedures, perform retrofits on equipment, ensure full customer satisfaction, comply with all safety procedures
Seniority
Senior, hands-on IC with mentorship