Ivanti Developer Analyst
Core
Design, develop, implement, and integrate Ivanti Service Manager Neurons / ServiceNow platform solutions to meet business and technical requirements.
Role type
Mid-Senior IC Ivanti/ServiceNow Developer Analyst
Builds
Customized Ivanti Service Manager Neurons / ServiceNow workflows, business rules, and automation processes
Domain
Healthcare IT / IT Service Management (ITSM)
Required skills
Ivanti Service Manager (ISM) / Ivanti Neurons for ITSM architecture, configuration, and administration; Software development life cycle (SDLC) protocols; Workflow design; Business rules design; Automation process design; Software troubleshooting and debugging; Technical documentation
Preferred skills
ITIL certification; Ivanti / ServiceNow certification
Technologies
Ivanti Service Manager, Ivanti Neurons, ServiceNow
Responsibilities
Develop and customize Ivanti Service Manager Neurons / ServiceNow platform solutions; Research, plan, design, document, develop, test and deploy high-quality software; Troubleshoot and support all deployed software; Collaborate with end user and product owners to prototype, refine, test, and debug; Consult with software system stakeholders to provide technical expertise
Seniority
Mid-Senior, hands-on IC