About the job
Core
Managing and supporting the operation of residential and commercial rental management systems, including data management, error handling, and user inquiries.
Role type
Operations Specialist (IT Systems)
Builds
Operational stability and process improvements for rental management systems
Domain
Real Estate / Property Management / IT Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
IT system operations, data management, user inquiry handling, policy planning, process improvement, developer collaboration, UAT support
Preferred skills
UAT and service validation experience, system operation and enhancement experience, operational policy formulation experience
Responsibilities
Manage and modify operational data, respond to system errors and user inquiries, support system operations and manage manuals, collect requirements and derive improvement tasks, establish operational policies and improve processes, collaborate with developers to coordinate requirements, support verification and UAT for new features and deployments
Seniority
Mid-level, hands-on IC