Product Support Specialist - Capital

Chicago, Illinois💼 Full-time💰 $23–$23🗓 2026-09-15 → 2026-09-26

Core

Provide in-depth knowledge and support to internal product and sales teams, resolving customer/sales requests and identifying product gaps.

Role type

Product Support Specialist

Builds

Internal product and sales team support

Domain

Healthcare / Medical Supplies

Deliverable

client delivery

Required skills

Customer service, Microsoft Excel (intermediate), product research, vendor setup coordination

Preferred skills

Healthcare experience, Bachelor's degree

Responsibilities

Review and resolve incoming customer/sales requests, cross-reference external brands to identify Medline products, report training deficiencies and product issues, coordinate new vendor and item setups, provide administrative support to sales reps

Seniority

Entry-level, individual contributor

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About Medline

Medline is America's largest privately held national manufacturer and distributor of health care supplies and services. Today, Medline manufactures and distributes more than 550,000 medical products, encompassing medical-surgical items and one of the largest textile lines in the industry. With 17 manufacturing facilities worldwide and over 25 joint venture manufacturing plants worldwide, along with 45 distribution centers in North America and 50 throughout the world, Medline posted $ 17 billion revenue last year. Medline is ranked #27 in Forbes 2019 list of America’s private companies.