Consumer Banking Product Supervisor - Training Developer
Core
Lead a team of Customer Experience Analysts to analyze and improve consumer banking product strategies and processes.
Role type
Senior IC consumer banking product supervisor (team lead)
Builds
Consumer banking product strategies and operational processes
Domain
Consumer banking / Financial services (via careerplan.io/jobs/R261836-consumer-banking-product-supervisor-training-developer-at-frostbank)
Deliverable
product features
Required skills
Team leadership and mentorship, Consumer banking operations, Bank laws and regulations knowledge, Stakeholder collaboration, Process analysis and optimization, Strategic objective alignment
Preferred skills
Frost Bank retail/consumer banking experience, Branch management experience
Responsibilities
Lead and mentor a team of Consumer Experience Analysts, Partner with stakeholders to analyze product strategy effectiveness, Act as primary point of contact for line of business stakeholders, Ensure internal controls and compliance requirements are met, Identify opportunities for product enhancements based on industry trends and customer needs
