Call Center Pharmacy Technician
Hybrid · United States
Core
Onsite Pharmacy Call Center Technician handling inbound/outbound calls, prescription adjudication, and patient profile management.
Role type
Pharmacy Technician (Call Center)
Builds
Pharmacy operations support and patient care services
Domain
Healthcare / Pharmacy
Required skills
Prescription adjudication, Patient profile management, Insurance claim processing, Customer service, Pharmacy information systems, Spanish language proficiency
Preferred skills
PTCB certification, 2+ years pharmacy experience
Technologies
Pharmacy management systems, Microsoft M365
Responsibilities
Answering inbound/outbound calls, Managing customer complaints, Entering prescription information, Adjudicating claims, Updating patient profiles, Communicating with insurance providers
Seniority
Mid-level, hands-on IC