Technical Product Support Engineer - RF systems (HW and FW)
Core
Provides third-level escalation and lifecycle ownership for RF systems (hardware and firmware) in semiconductor manufacturing equipment, resolving critical customer issues and driving failure analysis.
Role type
Senior IC Technical Product Support Engineer (RF systems)
Builds
Semiconductor chip and display manufacturing equipment
Domain
Semiconductor manufacturing / Materials engineering
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
RF systems hardware and firmware troubleshooting, component-level diagnostics, embedded firmware design (C/C++ with RTOS), Python script development, data analysis (MATLAB/Python), industrial communication standards (EtherCAT), failure analysis, system performance metrics (MTBF/MTBI/Availability)
Preferred skills
Robot Framework or Pytest for test development
Technologies
MATLAB, Python, C, C++, RTOS, EtherCAT, Robot Framework, Pytest
Responsibilities
Provide third-level escalation for hardware and software stability issues; drive failure analysis to identify and resolve long-term technical issues; support Alpha and Beta site installations, operations, calibration, and testing; manage on-site training for new product introductions; implement hardware changes and validate firmware bugs for product stability; generate and present system performance data and process analysis reports.
Seniority
Senior, hands-on IC with moderate project leadership