About the job
Core
Manage marketing data and statistics for the customer service center, including data extraction, sharing, and reconciliation.
Role type
Data/Statistics Management Specialist
Builds
Marketing data reports and reconciliation records for the customer service center
Domain
Telecommunications / Customer Service
Deliverable
dashboards & analysis
Required skills
Excel functions, statistical analysis, data extraction, ERP usage, OA software proficiency
Preferred skills
Time series forecasting, SQL, Python, SAP
Responsibilities
Manage weekly/monthly marketing data and statistics, coordinate with internal/external departments for data sharing, perform fee reconciliation, issue tax invoices
Seniority
Entry-level to Mid-level
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