Customer Engineer
Core
Field Service Engineer serving as direct liaison to install, maintain, and upgrade semiconductor and display manufacturing equipment.
Role type
Field Service Engineer (Tier I/II)
Builds
Semiconductor and display manufacturing equipment
Domain
Semiconductor manufacturing / Materials engineering
Deliverable
physical/clinical work
Required skills
preventative maintenance, corrective maintenance, diagnostic techniques, troubleshooting, safety compliance, documentation, test equipment usage, communication
Preferred skills
digital analytics, knowledge management systems, process/software/hardware problem identification
Technologies
electrical systems, vacuum systems, mechanical systems, plasma systems, hydraulic systems, gas systems
Responsibilities
Perform standard service activities (Tier I unassisted, Tier II with assistance), respond to fab issues via escalation calls, verify operational quality of system equipment, diagnose and resolve technical problems, coordinate support plans with customer management, comply with safety procedures
Seniority
Entry-level, New College Grad