Nurse Case Manager
Core
Coordinate patient therapy access, case progression, and treatment adherence for patients and providers in the Canadian pharmaceutical market.
Role type
Licensed Nurse Case Manager (Clinical Operations)
Builds
Patient support programs and therapy access pathways
Domain
Healthcare / Pharmaceutical Commercialization
Deliverable
client delivery
Required skills
Clinical operations, care coordination, case management, patient support workflows, therapy access navigation, clinical documentation, adverse event reporting, reimbursement processes, regulatory compliance
Preferred skills
Bachelor's degree in healthcare, experience with complex case escalation
Technologies
Electronic health records, case management systems
Responsibilities
Review patient files and treatment history to confirm readiness for case action; Execute clinical and operational procedures to support patient enrollment and therapy coordination; Audit case activity and documentation quality to identify process gaps; Evaluate therapy access barriers and coverage issues to determine escalation needs; Interpret program protocols to provide direction to patients and providers; Stabilize the patient journey by coordinating with healthcare providers, pharmacies, and clinics; Uphold adverse event reporting and regulatory compliance standards.