Customer Support Technician II (T2)
Core
Field Service Technician supporting Field Service Engineers to maintain semiconductor equipment through preventive maintenance and basic diagnostics.
Role type
Field Service Technician (T2)
Builds
Preventive maintenance and support for semiconductor manufacturing equipment
Domain
Semiconductor manufacturing / Materials science
Required skills
mechanical aptitude, basic electrical diagnostics, preventative maintenance, hand tool usage, digital multimeter usage, customer communication, Microsoft Office basics
Preferred skills
pneumatics knowledge, hydraulics knowledge, electronics knowledge, vacuum systems knowledge, thermodynamics knowledge
Technologies
digital multimeters, hand tools, Microsoft Excel, Microsoft Word, Microsoft PowerPoint
Responsibilities
Collaborate with Field Service Engineers to maintain customer equipment, perform preventative maintenance on electrical and mechanical systems, apply basic diagnostic techniques to assess equipment, coordinate and communicate directly with customers
Seniority
Entry-level to Junior, hands-on IC