Lead Dispatcher
Core
Lead a team of drivers and dispatch assistants to manage pickups, deliveries, and fleet operations for the World Courier, ensuring compliant and secure movement of medical samples and products.
Role type
Senior logistics operations manager (transportation)
Builds
Global supply chain continuity for medical products and hazardous materials
Domain
Healthcare logistics / Cold chain / Hazardous materials
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Team leadership, logistics operations management, transportation coordination, regulatory compliance, process optimization, performance monitoring, risk management
Preferred skills
Certified Supply Chain Professional (CSCP), Certified Logistics Professional, route planning expertise, inverse logistics knowledge, hazardous materials handling, cold chain management
Technologies
Transportation management systems, tracking data platforms, inventory management systems
Responsibilities
Supervise daily logistics and transportation operations; coordinate distribution flows and service execution; prioritize resources and operational issues; monitor performance and asset utilization; ensure compliance with safety and regulatory standards; recommend process improvements; lead team performance and capability development
Seniority
Senior, hands-on IC with management responsibilities