Pharmacy Technician Navigator
Core
Facilitate patient access to high-cost prescription therapies by navigating affordability barriers, processing prior authorizations, and coordinating between patients, providers, and pharmacies.
Role type
Pharmacy Technician Navigator (Patient Access Specialist)
Builds
Patient medication therapy access and internal health system pharmacy utilization
Domain
Healthcare / Retail Pharmacy
Deliverable
client delivery
Required skills
Retail pharmacy technician experience, prior authorization processing, copay assistance program navigation, pharmacy dispensing software proficiency, electronic health records (EHR) proficiency, stakeholder communication
Preferred skills
Lead tech or other leadership experience
Responsibilities
Process prior authorizations and secure patient assistance programs; coordinate prescription routing to appropriate pharmacies; educate providers and patients on internal pharmacy value; track activity and report KPIs; provide backup coverage and support extended hours.
Seniority
Mid-level, hands-on IC