Strategic Account Manager
Core
Primary point of contact and business owner for manufacturer-sponsored specialty distribution programs, managing operational workflows, logistics, and issue resolution.
Role type
Senior individual contributor strategic account manager (specialty distribution)
Builds
Manufacturer-sponsored specialty distribution programs
Domain
Healthcare / Pharmaceutical specialty distribution / Supply chain
Required skills
Account management, operational workflow management, issue resolution, process design, program coordination, stakeholder management, contract management, presentation skills, critical thinking
Preferred skills
Pharmaceutical industry experience, project management, process improvement, training development, cross-functional collaboration
Technologies
None explicitly stated
Responsibilities
Serve as single point of contact for distribution programs, troubleshoot operational issues, manage program timelines and deliverables, design and improve program processes, develop training materials, create statements of work and contracts, deliver client presentations
Seniority
Senior, hands-on IC