Transition Manager
Core
Planning and delivering end-to-end transitions of customer service and operations activities into Cencora's Global Business Services (CBS) to ensure business continuity and service quality.
Role type
Senior Transition Manager (Program & Project Management)
Builds
Global Business Services (CBS) operating model and service migrations
Domain
Healthcare/Pharmaceutical Business Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Program management, Project management, Stakeholder management, Risk management, Change management, Operational readiness, Governance, Cross-functional collaboration, Process improvement, Strategic planning
Preferred skills
PMP/PRINCE2 certification, GBS/Shared Services transition experience, Pharmaceutical industry knowledge, HEOR concepts, Agile methodologies
Technologies
Smartsheet, Microsoft Project, Jira, Microsoft Office
Responsibilities
Lead complex, cross-functional global transition initiatives; Develop and execute comprehensive transition strategies and governance structures; Partner with business leaders to define scope and success measures; Drive transition governance and risk mitigation; Coordinate knowledge transfer and process handoff; Validate operational readiness; Monitor transition execution and stabilization; Lead change management efforts; Ensure compliance with policies and regulatory requirements.
Seniority
Senior, hands-on IC with strategic oversight
