Operations Agent
Core
Support daily branch operations for a global specialty logistics company, managing imports, exports, dispatch, and compliance for time-critical healthcare shipments.
Role type
Operations Agent (Logistics)
Builds
Time-critical and temperature-sensitive transportation and supply chain solutions for clinical trials, biopharmaceuticals, and cell/gene therapies.
Domain
Healthcare logistics and specialty transportation
Required skills
Logistics operations, import/export documentation, stakeholder coordination, problem-solving, administrative skills, stock management, compliance adherence
Preferred skills
Previous courier/freight experience, valid driver's licence, reliable transport, fast-paced environment adaptability
Technologies
Operational systems, shipping documentation platforms
Responsibilities
Support daily branch operations across imports, exports, and dispatch; Coordinate with drivers, customers, airlines, and vendors; Prepare and process shipping documentation; Monitor shipment progress and resolve delays; Maintain operational records; Assist with packaging and temperature monitoring; Manage stock counts and levels; Support compliance with procedures.
Seniority
Entry-level to Junior, hands-on IC