Technician, Claims
Core
Review claims, establish settlement guidelines, and provide technical expertise for medium-complexity claims.
Role type
Claims Technician (Technical Expert)
Builds
Approved claim settlements and technical support for contract enforcement
Domain
Property and casualty insurance
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Claims analysis, contract enforcement, technical problem solving, action planning, claims settlement approval, independent adjuster review, conflict resolution, technical mentoring
Preferred skills
Adaptability, decision-making, research
Technologies
Claims management systems
Responsibilities
Provide technical support for contract enforcement, help claims advisors develop technical skills, analyze and approve claims settlements, conduct research to propose solutions for complex situations, revise independent adjuster claims
Seniority
Mid-level, hands-on IC