Technician, Product administration
Core
Provide administrative support for Desjardins investment products, manage specialized products and member/client accounts, and serve as a technical expert for operational processes.
Role type
Product administration technician
Builds
Desjardins investment product components and member/client accounts
Domain
Financial services / Investment products
Deliverable
product features
Required skills
Technical support, process research and analysis, data processing, decision-making, technical studies, solution development, technical documentation, standards compliance, new product implementation
Preferred skills
None stated
Technologies
Business solutions, tools, and systems
Responsibilities
Provide technical support for projects and complex operational issues; carry out specialized technical studies, research, and analysis; prepare technical notes to enhance user skills; help practitioners follow unit standards and processes; provide technical support for the implementation of new products and tools.
Seniority
Mid-level, hands-on IC