Loan Sales Specialist
Core
Empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses.
Role type
Loan Sales Specialist
Builds
Personal loans, credit cards, and other financial products for nonprime customers
Domain
Financial Services / Consumer Lending
Deliverable
client delivery
Required skills
Multitasking, empathy, customer relationship management, loan lifecycle management, compliance adherence, sales presentation, customer education
Preferred skills
Sales experience, Collections experience, Customer Service experience, Bilingual (Spanish)
Responsibilities
Exceed customer expectations through ease, empathy, and encouragement; develop new connections and maintain existing ones by engaging customers throughout the loan process; manage the life cycle of loans, including collections activities; clearly educate and inform customers on optional insurance products and loan terms.