Advisory Agent, Member and Client Experience

112, rue Principale Saint-Pamphile, CA💼 Full-time🗓 2026-09-29 → 2026-09-30

Core

Provide advisory support to members and clients on banking transactions, digital tools, and financial empowerment while promoting cooperative values.

Role type

Member and client experience advisory agent

Builds

Banking transactions and digital service adoption for Desjardins members and clients

Domain

Financial services / Cooperative banking

Deliverable

client delivery

Required skills

Banking transaction support, Digital tools advisory, Fraud handling, Compliance adherence, Service standards knowledge, Cooperative philosophy understanding

Preferred skills

Business development, Data entry, Travel availability, Evening shift availability

Technologies

Digital banking applications, Automated transaction systems

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About Desjardins

Banking44254Lévis, Québec, CA

Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has som