Quality Assurance Supervisor
Core
Oversees quality-related activities, ensures compliance with regulatory requirements and internal policies, and manages incident investigations for a global logistics and storage service.
Role type
Quality Assurance Supervisor
Builds
Compliance with World Courier policies and procedures for global logistics and storage services
Domain
Healthcare logistics and storage
Deliverable
dashboards & analysis
Required skills
Regulatory compliance, incident management, supplier qualification, audit coordination, risk management, change control, pest control oversight, documentation management, quality training, process improvement
Preferred skills
Lean Six Sigma methodologies
Technologies
Master Control, SharePoint
Responsibilities
Review and manage incident documentation and investigations; Develop and maintain the Quality Management System (QMS); Oversee supplier evaluation and audits; Act as main auditor contact for inspections and certification audits; Assist in risk management and change control processes; Ensure implementation of pest control and facility cleaning programs; Review technical change controls, calibration, and validation programs; Execute quality checks and controls throughout the product lifecycle; Develop and monitor employee training programs on quality standards.
Seniority
Mid-level supervisor