Customer Relations Team Lead - Full Time
Core
Lead a retail department by directing associates on merchandising, inventory, pricing, and customer service to achieve sales and margin goals.
Role type
Retail Department Team Lead
Builds
In-store retail operations and customer experiences
Domain
Retail
Deliverable
product features
Required skills
Merchandising, inventory control, pricing management, staff coaching, customer service, scheduling, performance evaluation, POS systems, data analysis
Preferred skills
Supervisory experience
Technologies
Electronic point of sale, inventory management systems, spreadsheets
Responsibilities
Provide daily direction to department associates, execute merchandising directives, maintain plan-o-grams, resolve customer and associate issues, coordinate special events, manage inventory accuracy, conduct product training, prepare work schedules, evaluate associate performance
Seniority
Individual Contributor, supervisory level