Salesforce Quality Assurance Analyst
Core
QA Analyst supporting phased implementation of an enterprise grants management platform on Salesforce Agentforce Public Sector.
Role type
Senior IC Salesforce Quality Assurance Analyst
Builds
Grants lifecycle workflows, integrations, data migrations, security controls, and accessibility features for government stakeholders. (via careerplan.io/jobs/R2603284-salesforce-quality-assurance-analyst-at-icf)
Domain
Public Sector / Government Grants Management / Salesforce Platform
Required skills
Salesforce testing, functional/regression/integration/release testing, test plan and case development, defect management (Jira/ServiceNow), API and data migration testing, Section 508 accessibility validation, CI/CD pipeline support, Agile methodologies
Preferred skills
Salesforce Agentforce Public Sector or Experience Cloud experience, automated testing tools, federal cybersecurity testing knowledge, Salesforce certification
Technologies
Salesforce, Jira, ServiceNow, CI/CD pipelines
Responsibilities
Develop and execute test plans/scripts for Salesforce functionality and integrations; perform functional, regression, and release validation testing; coordinate User Acceptance Testing (UAT) with business stakeholders; track and validate defect resolution; validate data integrity and migration results; ensure Section 508 compliance; support incident response and hotfix validation; contribute to QA process improvement.
Seniority
Senior, hands-on IC