Team Lead -Firearms
Core
Leading daily operations and sales for the firearms department, ensuring compliance with federal and state firearm laws while managing inventory and customer service.
Role type
Team Lead - Firearms Retail
Builds
Firearm sales and departmental operations for Bass Pro Shops/Cabela's
Domain
Retail / Firearms
Deliverable
product features
Required skills
Firearm safety and handling, ATF/state/local firearm law compliance, inventory control, sales goal achievement, team leadership and coaching, customer service management, merchandising and planogram execution, performance appraisal and scheduling
Preferred skills
Prior supervisory experience, product knowledge training and demonstration
Technologies
Electronic point of sale (POS) systems, inventory management systems, spreadsheets
Responsibilities
Provide daily direction to sales associates on firearm safety, operations, and customer service; Support management in achieving sales, margin, and shrinkage goals; Execute merchandising directives and maintain planograms; Conduct product demonstrations and training for staff; Manage hiring, scheduling, and performance appraisals for department associates; Resolve customer and associate issues in compliance with company policy and law.