Assistant Branch Manager
Core
Lead the Birchmount and Enterprise Branch by guiding, directing, and coaching employees to deliver exceptional service and sales to BMO customers and prospects.
Role type
Branch Manager (Retail Banking)
Builds
Retail banking services, credit card products, and community business relationships for BMO customers.
Domain
Retail Banking / Financial Services
Required skills
Team leadership and coaching, Sales strategy and execution, Customer relationship management, Regulatory compliance, Data analysis, Community networking
Preferred skills
Prior supervisory or management experience, Knowledge of competitive marketplace trends
Technologies
Branch operational systems, Performance metrics tools
Responsibilities
Coach employees to deliver exceptional service, Identify and make referrals to other business groups, Resolve complex customer situations, Develop community networks for business referrals, Analyze performance data to address gaps, Maintain confidentiality of customer information
Seniority
Mid-level Manager