CareerPlan

Senior Manager, Learning & Knowledge Management

Toronto, ON, CAN, CAFull-time2026-11-04 → 2026-11-10

Core

End-to-end ownership of Training, Procedures Library, Change Management, and Program Communications for the Third Party Risk Management Program.

Role type

Senior Manager, Learning & Knowledge Management

Builds

Integrated portfolio of training, procedures, change activities, and communications for the Third Party Risk Management Program

Domain

Financial Services / Risk Management

Deliverable

dashboards & analysis

Required skills

People leadership, portfolio ownership, training development, procedures management, change management, program communications, stakeholder leadership, continuous improvement

Preferred skills

N/A

Technologies

N/A

Responsibilities

Lead development and delivery of training materials and learning environments; Own and maintain the Procedures Library and documentation lifecycle; Ensure effective communication and adoption of program changes; Coordinate program communications and reinforce expectations; Build and develop high-performing teams; Act as a trusted advisor to senior leaders on program knowledge and learning needs

Seniority

Senior, hands-on IC