Assistant Manager, Quebec student loans (Bilingual)
Core
Manages day-to-day delivery of critical lending operations processes including loan administration and servicing activities for mortgages, consumer lending, leasing, and commercial lending products.
Role type
Assistant Manager, Lending Operations
Builds
Loan administration and servicing activities for BMO Financial Group
Domain
Financial Services / Lending Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Loan administration, loan servicing, process execution, stakeholder inquiry resolution, SLA management, data entry and verification, documentation management, regulatory compliance, risk management, problem-solving, continuous improvement, change management
Preferred skills
Strategic initiative support, process optimization, training delivery, creative solution proposal
Technologies
MS Word, MS Excel, MS PowerPoint, relevant lending systems
Responsibilities
Execute day-to-day transactions and activities within SLAs, resolve standard issues and escalate non-routine ones, check and reconcile information for accuracy, enter and verify loan documentation, manage records, communicate with internal and external stakeholders, support change management and continuous improvement projects, develop tools and training, apply risk management framework
Seniority
Mid-level Manager, hands-on execution with some strategic support