Senior Service Representative, Global Trade Operations
Core
Provides support and delivers operational processes to ensure timely and accurate processing of international trade transactions, including Letters of Credit, Bank Guarantees, and Collections.
Role type
Senior Service Representative (Global Trade Operations)
Builds
International trade transaction processing and compliance reporting for goods and services
Domain
Banking / International Trade Finance
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
International trade transaction processing, Letters of Credit expertise, Bank Guarantees handling, Clean/Documentary Collections, Regulatory compliance, Audit and reconciliation, Data analysis, Problem-solving, Stakeholder communication, Process improvement
Preferred skills
ICC Rules knowledge, Risk management, System development support, Training delivery
Technologies
MS Word, Excel, PowerPoint, Internal banking systems
Responsibilities
Process Import/Export Letters of Credit, Standby Letters of Credit, and Bank Guarantees; Execute routine service requests and transactions within SLAs; Check and reconcile documentation to ensure accuracy and regulatory compliance; Analyze data to provide insights and resolve discrepancies; Collaborate with internal and external stakeholders to deliver business objectives; Support change management and process improvements.
Seniority
Mid-level, hands-on IC